Elyra → Pralia

What it was

Regular check-in calls for older adults, held as a conversation rather than a form. No 1–10 scales, no repeated self-reporting: the call itself was the instrument. It tracked changes and patterns in wellbeing over time and kept family members or caregivers living elsewhere updated.

What happened

Pivoted into Pralia. The check-in call proved the voice interface worked with this population; the pivot moved the target from monitoring wellbeing to handling the administration that surrounds it.

confirm or correct the reason for the pivot. The paragraph above is an inference from the two products, not something supplied.